Help center
Frequently asked questions
Quick answers about orders, shipping, returns and more. Still stuck? Email contact@shirtfight.com.
Ordering
How do I place an order?
Pick a design and your size, add it to your cart and check out. You'll get a confirmation email right after.
Can I change or cancel my order?
Contact us as soon as possible with your order number. If your tee hasn't gone into production yet, we can change or cancel it.
Are your tees made to order?
Yes. Every tee is printed after you order it. Less waste, and your shirt is fresh off the press.
How do bundle discounts work?
Buy 2 tees and save 10%. Buy 3 or more and save 15%. Mix and match any designs and sizes. The discount applies automatically at checkout, no code needed.
I didn't get a confirmation email. What now?
Check your spam or promotions folder first. Still nothing? Contact us and we'll confirm your order.
Shipping
How long does it take?
Production takes 2 to 5 business days. Then Standard shipping takes 2 to 10 business days, or choose Express at checkout.
How much is shipping?
Standard US shipping is $7.99 and free on orders of $49 or more. Express is $19.99. You always see the price before you pay.
Do you ship outside the US?
We focus on the United States. If your country is available at checkout, costs and delivery times are shown before you pay.
Tracking
How do I track my order?
You'll get an email with a tracking number and link as soon as your order ships.
My tracking hasn't updated. What should I do?
Carrier updates can lag 24 to 48 hours. If nothing moves for 5 business days, contact us and we'll look into it.
It says delivered but I don't have it.
Check around your door, mailbox and with neighbors, and give it 24 hours. Still missing? Contact us within 30 days and we'll reprint it or refund you.
Returns & exchanges
What is your return policy?
You have 30 days from delivery. Unworn, unwashed tees with tags can be exchanged or refunded (return shipping is on you).
I ordered the wrong size. Can I exchange it?
Yes, within 30 days, as long as the tee is unworn and unwashed. Contact us with your order number to start.
My tee arrived damaged or misprinted.
Send us a photo within 30 days and we'll ship a free replacement or refund you in full. No need to send it back.
When will I get my refund?
Refunds go back to your original payment method within 5 to 10 business days after we approve them.
Fit & care
How do your tees fit?
Classic unisex fit, true to size. Check the size guide on each product, or size up for an oversized look.
How do I wash my tee?
Turn it inside out, machine wash cold, tumble dry low or hang dry. Don't iron directly on the print.
Payments
What payment methods do you accept?
All major credit and debit cards, plus the other options shown at checkout.
Is checkout secure?
Yes. Checkout runs on Shopify's encrypted, PCI-compliant platform. We never see or store your card details.
Other
How do I contact you?
Email contact@shirtfight.com or use our contact page. We reply within 24 hours, Monday to Friday.
Do you have a physical store?
No, Shirtfight is online only.